Shipping and Deliveries
- What shipping methods does Ace Mart use?
- From where does Ace Mart ship its orders?
- What does the standard shipping include?
- I saw an item in an Ace Mart store, so why is it not online?
- What are product specifications?
- What is the "Manufacturer Spec Sheet"?
- I forgot my login/password. How do I retrieve it?
Returns and Exchanges
- What is Ace Mart's return policy?
- I ordered the wrong item. How do I exchange it?
- My equipment is malfunctioning. How do I return it?
- How soon will I receive a refund for the item I returned?
Products and Services
- How do I know if the product I want is in stock?
- What are my options if an item is out of stock?
- Do you sell any used equipment?
- Do you lease or rent equipment?
- Why can't I purchase a gas range for my home?
- Where are you located?
- How long has Ace Mart been in business?
- Is there an Ace Mart near me?
- There are many restaurant supply websites from which to choose on the internet today. Why should I shop at Ace Mart?
- Is Ace Mart hiring?
- I am not with a restaurant. Can I still purchase from Ace Mart?
- How do I place an order?
- Can I place a special order?
- Why can't I add items to my cart?
- If I order online, can I pick up my order at a store or the warehouse?
- Which web browsers do you support?
- Why do I need to update my web browser?
- I'm having trouble with your site. What should I do?
- Who can I contact for help?
Store Locations and Hours
A list of all of our Texas superstores, their locations, contact info, and hours of operation.See all articles
Buy Online Pick Up At Store
While shopping online, check for the Store Pickup sticker on qualifying items. Choose FREE Store Pickup and select your preferred location at checkout
- Where is the pick up location in my store?
- Are all products eligible for Store Pickup?
- How do I choose “Free Store Pickup” for my order?
- Why is the “Free Store Pickup” option not available at checkout?
- Are special order items available for Online Order Pickup?