In most cases, the carrier will assume the damage occurred after delivery and will refuse any claims against it once an order has been signed for. However, contact Customer Service as soon as possible after receipt, as some carriers may consider a "concealed damage" freight claim, but only within 5 calendar days of the delivery date; claims filed after 5 days will not be considered. Even if you don't plan to use the item right away, we strongly recommend inspecting it immediately upon delivery.
Returns and Exchanges